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Established journalism

What New Coke Can Teach Us About Brand Loyalty

Smithsonian Magazine

Where this source supports the record

Each entry separates the article’s editorial relevance note from its exact, section-level claims. A bibliography link without a direct claim is labeled plainly.

  1. Internet culture & public spectacle · 23 April–11 July 1985

    The New Coke Backlash

    Coca-Cola headquarters and national product launch · United States

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    Why editors use it here

    Independent historical interpretation of taste testing, cultural attachment, and backlash.

    1. Quick read

      On 23 April 1985, Coca-Cola replaced its century-old United States formula with a sweeter version marketed as New Coke.

      Reviewed 26 July 2026
    2. Trigger and conditions

      Chairman Roberto Goizueta announced that the new formula would replace, not supplement, the original.

      Reviewed 26 July 2026
    3. Uncertainty

      Coca-Cola controls many internal records and has an interest in presenting the story as a redeemed mistake.

      Reviewed 26 July 2026
    4. Why it matters

      New Coke reveals that products carry social meaning beyond measurable flavor.

      Reviewed 26 July 2026